Investors in Excellence (IiE)

The Investors in Excellence standard is designed to help all types of organizations to improve their key performance areas, including leadership, processes, people and results.

The Investors in Excellence standard is closely aligned to the EFQM Excellence Model. Recognised as the world’s premier management framework, the Model provides a non-prescriptive approach to continuous improvement.

Five of these principles (Leadership – Policy & Strategy – People – Partnerships & Resources – Processes) are concerned with what an organization does.

The remaining four (Customer Results – People Results – Society Results – Key Performance Results) are concerned with what an organisation achieves.

Each principle has a number of indicators that address particular aspects of the principle. To achieve the Investors in Excellence Standard, an organisation must demonstrate that it has addressed all nine principles, through evidence against each of the indicators.

The Investors in Excellence standard has been developed by Midlands Excellence (UK), and translated into Latvian by Latvia Excellence. It covers all areas of an organisation’s activities and these are structured around nine principles of the EFQM Excellence model.